1. Acceptance of terms
By accessing or using Owner Alliance, you agree to these Terms. If you do not agree, do not use the website, preview tools, member workspace, templates, or related services.
Terms of Service
These terms describe membership, use of educational content, and limitations of the service.
Last updated: October 9, 2026
2. Educational support only
Owner Alliance provides educational support and informational organization for condo, HOA, co-op, townhome, and timeshare owners. The service may help organize documents, questions, and communications.
3. No legal advice
The service does not provide legal advice, legal representation, guaranteed rights, or guaranteed outcomes. A licensed professional may be needed for advice about your specific facts, documents, or local requirements.
4. No attorney-client relationship
Using the website, assistant, templates, uploads, address lookup, or membership tools does not create an attorney-client relationship with Owner Alliance or any reviewer.
5. Illustrative examples and unverified information
Some guides and demonstration screens may contain illustrative sample information rather than records about your property. Sample information is not official evidence or a complete association record.
6. Account creation and responsible use
If account features are available, you are responsible for providing accurate information, protecting access to your account, and using the service in a truthful, respectful, and lawful way.
7. Property addresses and uploaded documents
Address and upload workflows may help prepare a property workspace. You should only submit addresses, documents, notices, photos, or communications you are authorized to provide.
8. User-provided information
You are responsible for facts, timelines, documents, and details you provide. Owner Alliance may rely on that information to organize educational summaries or draft communications.
9. Communication templates
Templates and generated drafts are informational starting points that may help prepare communications. Review, edit, and verify every message before sending it to a board, manager, resort, or third party.
10. AI/document assistant limitations
Assistant outputs may be incomplete, incorrect, outdated, or based on limited source material. Users should verify important information with official sources and qualified professionals where needed.
11. Annual membership billing
The current annual price is shown before payment. Stripe Checkout and the billing portal manage payment and subscription changes when enabled.
12. Heavy usage limits may apply
To keep the service reliable and affordable, heavy usage limits, rate limits, document-size limits, or fair-use rules may apply to assistant, upload, monitoring, and communication features.
13. No guarantee of document retrieval or complete records
Owner Alliance does not guarantee document retrieval, source availability, complete records, current versions, or that any association, resort, county, or agency will provide a specific document.
14. Public records and third-party source limitations
Document ingestion, monitoring, and source validation may be available for supported workflows, but public and third-party sources can be incomplete, delayed, unavailable, or inaccurate.
15. Acceptable use
Use the service for educational support, document organization, question preparation, and respectful homeowner communications. Keep submissions truthful and avoid sharing information you do not have permission to use.
16. Prohibited use
Do not use Owner Alliance to harass, threaten, impersonate, scrape unlawfully, upload malware, misrepresent facts, violate privacy, evade limits, or generate deceptive or unlawful communications.
17. Suspension or termination
We may suspend or terminate access if we believe use is unsafe, unlawful, abusive, misleading, violates these Terms, threatens the service, or creates risk for other users.
18. Changes to the service
Features may be added, removed, limited, or improved over time. Functionality and source coverage vary by workflow.
19. Changes to these terms
We may update these Terms as membership, billing, provider integrations, and service features change. The updated date will show when the terms were last revised.
20. Contact Owner Alliance
Questions about these Terms can be directed to legal@owneralliance.org or through the Owner Alliance contact page.
Important: These Terms do not create an attorney-client relationship. Owner Alliance provides educational and informational services only and does not provide legal advice. Users should verify important information with official sources.